GENERAL DATA PROTECTION REGULATION
(GDPR) (Regulation (EU) 2016/679)
STATEMENT AND PROVISION OF DATA COLLECTION
AND PROCESSING AND SECURITY BY
FIVE VALLEYS AEROSPACE GROUP
t/a NU-PRO LTD & STANMAR LTD
Customers and Suppliers:
In the course of our business, we collect and store data relating to transactions with our customers and suppliers, which may include personal data such as name, position, email address. In addition, we may collect and store financial information in relation to such transactions carried out between parties. All data is stored on secure servers within our own network or archived to cloud storage located at one or two secure data centres, located within the UK. All off site data is stored in encrypted format.
Personal identification information:
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site.. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
How we use collected information
Nu-Pro may collect and use Users personal information for the following purposes:
- To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
- To send periodic emails
We may use the email address to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
Your acceptance of these terms
By using these Sites, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Sites following the posting of changes to this policy will be deemed your acceptance of those changes.
OVERALL NETWORK & DATA SECURITY
As a Group, we take great care to protect all data, whether our own or customer data. All data is stored on secure servers or Network Attached Storage devices which are all password protected and access protected for specific members of staff who require such access. Apart from normal firewalls, our MPLS network terminates in a secure data centre which has a mil grade Juniper Firewall for our breakout to the Internet. Currently being implemented is a user “Smart Card” access, which enables monitoring down the file or document level.
Enquiries relating to Data retention and data held, should be directed to our Data Protection Officer (DPO) either by email at email@example.com or by calling our IT department on 01453 733535 (DDI) or in writing to:
For the attention of the D.P.O.